Trenda RS Property

Early access: in pilot with a small group of design partners

A tour of Trenda RS Property

What a property manager and a technician see, screen by screen: the office, the technician app on a phone, the page residents use to report a problem, and the rules for each state you operate in.

Screens are from a test build with fictional properties, people and phone numbers.

For the office

Know what needs doing, and by when

Work orders, properties, deadlines and who is on call, on one screen for the property manager and the office team.

Today, for the office

The start page: who is on call right now, repair clocks near or past their end, parts that arrived and need scheduling, the office to-do queue, and a setup checklist.

The office Today board with On call now, repair clocks, parts in, to-do and setup cards

Every property knows its rules

Each property shows the rule set its address falls under: Texas, California with a city's local rules (Los Angeles, San Francisco, Oakland), or DC.

The properties list with a Rules column: California + San Francisco, California + Los Angeles, Texas and District of Columbia

Tap a Rules badge to see why

What applies in plain English, the law it comes from with a link to the source, how confident the research is, and "Review with counsel" until a lawyer in that state signs off.

The Rules for this property dialog for California + Los Angeles (rent stabilized), citing the Los Angeles Rent Stabilization Ordinance

Work orders with a repair clock

Priority, status, permission to enter and "Legally required repair" at the top. The clock counts days against the state's repair presumption and is recorded on the job, next to the activity and unit details.

An office work order for an air conditioning repair showing Day 5 of 7 and a Rules: Texas badge

Where the clock comes from

The clock's badge names the statute (here Tex. Prop. Code §92.056(d)) and explains that a presumption is not a breach: record diligence on each job.

The Rules dialog on a work-order clock citing Tex. Prop. Code 92.056(d)

Settings: Where we operate

Pick the states you manage in and compare entry notice, deposit return, late fees and the repair clock side by side, each with a Why. Company rules can be stricter than the law, never looser.

Where we operate: Texas, California and District of Columbia key numbers side by side

On-call roster

A printable week of who is on call, with a backup. An emergency nobody has acknowledged is escalated to the backup, then to everyone set to receive emergency alerts.

The printable on-call roster for the week

For technicians

The job, from a phone

An app for in-house technicians that installs on the phone's home screen: the day's jobs, the entry record, parts and every step logged.

The technician app My Tasks list on a phone

My Tasks

The technician's jobs, parts-in first, with search, sort and building filters. Their to-dos show here too.

A work order in the technician app on the Task Details tab

Task Details

Permission to enter, priority and a recurring-issue flag up top; schedule, who is assigned, the description, subtasks, parts and notes below.

The Is anyone home? question after tapping Start Work

Start Work

Before the timer starts: is anyone home? The answer goes on the entry record, and a notice of entry is required before pausing when no one was home.

The Update Status sheet with Awaiting Parts, a part description, supplier and ETA

Awaiting Parts

Update Status with the part, supplier and ETA. When the part arrives the office sees "Parts in: schedule" on Today.

The Unit Details tab with the reporter, access codes and unit information

Unit Details

Who reported it, with call and text buttons, pets, access notes, the floor plan and the unit's history.

The Task Activity tab listing each step of the job

Task Activity

Every step with who and when: work started, the entry record, notice of entry, pauses and parts on order.

En español

The same screens in Spanish

Language is each technician's own setting, so a crew can work in the language they prefer.

My Tasks in Spanish

Mis tareas

Each technician picks English or Spanish under More. Screens, statuses and dates switch with it.

A work order in Spanish on the Detalles tab

Detalles

The same job in Spanish. When the owner turns on translation, a Translate link sits under descriptions and notes.

For residents

Reporting a problem, with a receipt

No login and no app for residents: a link per property that records a dated, written request.

The public report-a-problem page with the emergency banner first

Report a problem, for residents

One link per property, printable as a QR sign for laundry rooms and welcome packets. Emergencies come first with call buttons, never a form; everything else becomes a written request with a dated receipt, in English or Spanish.

State rules

Built for the states you operate in

No state's law is hard-coded. Deadlines, notice periods and limits come from a researched rule pack per state, with city packs where local law matters, and every number shows its source.

  • CaliforniaFull rules; local rules for San Francisco (basic), Los Angeles (basic), Oakland (basic)
  • District of ColumbiaBasic
  • TexasFull rules

"Full rules" means the state's repair, entry, deposit and late-fee rules are in the app; "Basic" means the main ones are. No rule pack has been signed off by counsel yet, so every rule says "Review with counsel". This is research, not legal advice.

Coming next in the pilot

Vendor licenses and insurance with no-login job links for vendors, inspections and make-ready boards, and a resident portal. Pilot partners help decide what comes first.

Join the pilot